Reshape your workplace with the transformative power of Botomation
Botomated Service Desk
Sensiple’s Botomation value-adds service desks with intelligent automation of chatbot interactions.
Service desk Botomation comes with AI-based chatbots that automate judgment-based and perceptual tasks like intelligent routing, where the caller’s queries are automatically directed to the right agent. In your ITSM environment, Botomation automatically categorizes the inbound tickets and assigns them to the relevant agent groups. Repetitious IT requests such as password reset or increasing disk space are taken care of by the bots. Pattern recognition, where the bot traces the data regularities and recommends the customer right course of action, will keep your customers informed of the trends.
Botomated Customer Experience
Excite your customers with Botomation’s personalized customer experience.
With Botomation, you can personify your services through our human-like chatbots. With just a little setup process, the bots point the users to the right place for technical support or status of their ticket. Botomation is NLP-powered and understands the real intent and context of the customers and it overrides the tiresome IVR. These ingenious features will inundate your end users with the best customer experience and attract new customers while retaining your existing clients.
Botomation Consulting & Advisory
Allow us to accompany you through your AI venture with our guidance.
We guide companies that are clueless as to where to begin with AI and how it could help renovate their business territory. Our Botomation advisory panel seeks to steer aspiring organizations toward suitable AI solutions. This helps you make informed decisions in your AI journey and what AI-based automation has to offer to the augmentation of your organizations.