Case Studies

Case Studies

Innovative Dashboard Application for Virtual Contact Center Provider

Customer is a leading virtual contact center provider and the first US com-pany to deploy Genesys technologies. Customized Reporting Tool for the contact center owners to keep track their Agent and Queue sta-tistics

Innovative Dashboard Application

Genesys IVR Application Development for Logistics Service Provider

Customer is a leading virtual contact center provider and the first US com-pany to deploy Genesys technologies.

Sensiple Inc. is a world class FinTech solution provider based out of New Jersey, offering state-of-the-art technology solutions and IT services across BFSI Industry.

Genesys IVR Application

ITSM Advisory Services for Interpretation and Translation Services Provider

A market leader in providing interpre-tation and translation services using various customer contact channels by leveraging the power of contact center technology and multilingual interpret-er talents.

ITSM Advisory Services for Interpretation

ITSM Advisory Services for Telecommunication Service Provider

A fortune 1000 telecommunication service provider processing billions of voice-related transactions per year delivering services in cloud SaaS, PaaS], on-prem and managed services deployment models with geographically distributed workforce.

ITSM Advisory Services for Telecommunication

ITSM Services for Translation and Localization Industry

Client is the world’s leading language solutions company. They enable com-munication and empower relation-ships, regardless of language, country of origin, or circumstance.

ITSM Services for Translation

RIM Services for Communication Service Provider

Leading communication service pro-vider in USA. A market leader in providing interpretation and transla-tion services using various customer contact channels by leveraging the power of contact center technology and multilingual interpreter talents.

RIM Services for Communication

Skype for Business for Technology Solution Provider

Leading Technology Solution provider with global presence.

Sensiple Inc. is a world class FinTech solution provider based out of New Jersey, offering state-of-the-art technology solutions and IT services across BFSI Industry.

Skype for Business

Skype4B Adapter for Betting and Gaming Business in Australia

A leading betting and gaming business n Australia.

Sensiple Inc. is a world class FinTech solution provider based out of New Jersey, offering state-of-the-art technology solutions and IT services across BFSI Industry.

Skype4B Adapter for Betting

Skype4B Adapter for BMC Remedyforce to Entertainment Industry

Customer is one of the largest online entertainment company in Australia.

Sensiple Inc. is a world class FinTech solution provider based out of New Jersey, offering state-of-the-art technology solutions and IT services across BFSI Industry.

Skype4B Adapter for BMC

Skype4B Adapter for ManageEngine to Insurance Industry

Customer is one of biggest names in Ireland when it comes to Insurance industry.

Sensiple Inc. is a world class FinTech solution provider based out of New Jersey, offering state-of-the-art technology solutions and IT services across BFSI Industry.

Skype4B Adapter for ManageEngine

Skype4B Adapter for Zendesk to Education Industry

Customer is one of largest university in Texas with 280+ degree programs and 40+ research centers.

Sensiple Inc. is a world class FinTech solution provider based out of New Jersey, offering state-of-the-art technology solutions and IT services across BFSI Industry.

Skype4B Adapter for Zendesk