Sensiple has used its decades of experience in delivering customer experience and resolving operational problems to develop its AI powered
service desk platform that harnesses power of Cognitive Services. CX (Customer Experience) and UX (User Experience) is defined by the services
and support required by the customers and employees. Our solutions are being used by clients across the globe for their employee and customer
Botomation™ team shall take over your existing service operations and the solution to run it for you. We will improve the operational
efficiencies consistently by modernizing your service desk using best in class cognitive capabilities and cost-effective digital channels.
Botomation SME’s will analyze the KPIs and identify opportunities to improve user experience and productivity. We use various approaches including
analytics, process improvement techniques and focused innovation workshops to build Business cases and boost the RoI (Return on Investment).
Sambhaz, IntelliSense, WorkSense or other Sensiple proprietary tools will also be used if they are found fit for the solution.
Standards of customer service are improved by the rise of chatbots and botomated services
Restoring customer service using human centric bots powered by conversational intelligence